Privacy Statement
Your trust is very important to us, we are well aware of the importance of personal information to you, we will be in accordance with laws and regulations, take appropriate security measures to protect your personal information safe and controllable. In view of this, iWood (or "We") has developed this Privacy Policy (the "Policy") and reminds you that:
This policy applies to all iWood products or services. If iWood's products or services are used in the products or services of our affiliates (the scope of which is detailed in the Definition section) but there is no independent privacy policy, this policy also applies to those products or services.
In particular, this policy does not apply to services provided to you by other third parties, nor does it apply to products or services in iWood that have a separate privacy policy. For example, when a seller on iWood provides services to you through the platform, the personal information you provide to the seller does not apply to this policy.
Before using iWood products or services, please be sure to carefully read and thoroughly understand this policy, and use relevant products or services after confirming full understanding and consent. Once you start using iWood products or services, you fully understand and agree to this policy. If you have any questions, comments or suggestions about the contents of this policy, you can contact us at iWood Customer Service Number (020)-89440931.
iWood: refers to iWood APP.
Personal information: refers to all kinds of information recorded electronically or by other means that can identify a specific natural person or reflect the activities of a specific natural person, individually or in combination with other information.
Sensitive personal information: including ID card number, personal biometric information, bank account number, property information, whereabouts, transaction information, etc.
Personal information deletion: refers to the act of removing personal information from the system involved in the realization of daily business functions, so that it remains unsearchable and inaccessible.
This Privacy Policy section will help you understand the following:
1. How do we collect and use your personal information
2. How do we share, transfer and publicly disclose your personal information
3. How do we protect your personal information
4. How do you manage your personal information
5. How do we handle minors' personal information
6. How is your personal information transferred around the world
7. How to update this Privacy Policy
8. How can I contact us
1.We collect and use your personal information for the following purposes as described in this Policy:
(1) Change avatar function on personal information modification page
When changing the avatar, in order to ensure the display effect of the user's avatar, it is necessary to crop the image, so storage permission will be applied for. At the same time, when changing the avatar, there are two ways to obtain it: taking photos and using photo albums. When taking photos, you need to apply for camera permission, and when obtaining albums, you need to apply for read permission.
(2) The necessary functions for normal installation/activation of the APP and downloading of content resources
In order to achieve the basic functions of normal installation of the APP and downloading of mobile content resources, Wood Intelligence will collect unique device identification codes (IMEI/Android ID, meid, SIM card IMSI information) and network device addresses (MAC) through the public interface of the mobile system, software installation lists, as well as mobile phone models, hardware serial numbers, mobile system version numbers, system numbers, system ID numbers, screen resolution, internet type, name, version number, version name, package name, software usage time and frequency, software crash information, and device and software related information. These are the basic information that must be collected to provide services. If you refuse to provide the above permissions, it may result in you being unable to use our products and services.
2. We collect and use your personal information for the following purposes as described in this policy:
(1) Help us better serve you
If you provide the following additional information to complete your account information, it will help us provide you with more personalized products or services: your real name, gender, contact information, etc. If you do not provide this information, it will affect your use of personalized products or services, but it will not affect the basic browsing, searching, and purchasing functions of Wood Intelligence.
When you voluntarily cancel your account, we will promptly anonymize or delete your personal information in accordance with applicable laws and regulations.
(2) Providing you with products or services
In order to provide you with page display and search results that better meet your needs, understand product suitability, and identify abnormal account status, we will collect and associate information about the services you use and how you use them, including:
Device Information: We will receive and record device related information (such as device model, operating system version, device settings, personal information of acceleration sensors, unique device identifiers, and other software and hardware feature information) and device location related information (such as IP address, GPS location, and sensor information such as Wi Fi access points, Bluetooth, and base stations that can provide relevant information) based on the specific permissions you have granted during software installation and use.
Log information: When you use the products or services provided by our website or client, we will automatically collect detailed usage information of your services as relevant network logs. For example, your search query content, IP address, browser type, telecommunications operator, language used, visit date and time, and the history of the webpage you visited.
Please note that individual device information, log information, etc. are information that cannot identify a specific natural person's identity. If we combine this type of non personal information with other information to identify a specific natural person's identity, or use it in combination with personal information, during the combined use period, this type of non personal information will be considered personal information.
To display the order information of your account, we will collect the order information generated by you during the use of our services for display and to facilitate your order management.
When you contact us, we may save your communication/call records and content, or the contact information you leave, in order to contact you or help you solve problems, or record the solutions and results of related issues.
3. To provide you with security
Please note that in order to ensure the authenticity of member identity and provide you with better security, you can provide us with your ID card, business registration information, bank account information and other information to complete real-name authentication. If you refuse to provide the above information, you may not be able to use source publishing, online trading, and other services, but it will not affect your use of browsing, search and other services.
In order to improve the security of your use of the services provided by us and our affiliates and partners, protect the personal and property safety of you or other users or the public from infringement, better prevent phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusion and other security risks, and more accurately identify violations of laws and regulations or iWood related agreement rules, We may use or integrate your member information, transaction information, equipment information, relevant network logs and information that our affiliates and partners have obtained your authorization or shared in accordance with the law to comprehensively determine your account and transaction risks, conduct identity verification, detect and prevent security incidents, and take necessary recording, audit, analysis and disposal measures in accordance with the law.
4. Other purposes
When we use information for other purposes not described in this Policy, or when we use information collected for a specific purpose for other purposes, we will seek your prior consent.
5. Exceptions to authorized consent
According to relevant laws and regulations, the collection of your personal information in the following circumstances does not require your authorization and consent:
(1). Related to national security and national defense security;
(2) Related to public safety, public health and major public interests;
(3) Related to criminal investigation, prosecution, trial and execution of judgments;
(4) For the purpose of safeguarding the life, property and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain your consent;
(5) The collected personal information is disclosed to the public by you;
(6) Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
(7) Necessary for signing the contract according to your requirements;
(8) Necessary for maintaining the safe and stable operation of the products or services provided, such as discovering and disposing of faults of products or services;
(9) Necessary for legitimate news reporting;
(10) When an academic research institution conducts statistics or academic research in the public interest, and provides the results of academic research or description to the outside world, it de-identifies the personal information contained in the results;
(11) Other circumstances provided by laws and regulations.
If we cease to operate iWood products or services, we will promptly stop the activities of continuing to collect your personal information, notify you of the notice of cessation of operations in the form of one-by-one delivery or announcement, and delete or anonymize the personal information held by us.
(12) Cases involving embedding third-party code and plugin transmission of personal information.
To ensure the implementation of iWood related functions and the safe and stable operation of applications, we will integrate software development kits (SDKs) provided by third parties to achieve this goal. We will conduct strict security checks on third-party SDKs and require our partners to take strict measures to protect your personal data. When meeting new service requirements and business function changes, we may adjust the third-party SDKs we connect to, and promptly disclose the latest situation of connecting to third-party SDKs to you in this manual. Please note that third-party SDKs may have some changes in data types due to version upgrades, policy adjustments, etc. Please refer to their official instructions for publication.
①SDK Name: Tencent Bugly
URL link：https://bugly.qq.com/v2/index
②SDK Name: WeChat openSDK
URL link: https://support.weixin.qq.com/cgi-bin/mmsupportacctnodeweb-bin/pages/RYiYJkLOrQwu0nb8
③SDK Name:JPUSH
URL link: https://www.jiguang.cn/license/privacy
If we stop operating wood intelligence products or services, we will promptly stop collecting your personal information, notify you of the cessation of operation in the form of individual delivery or announcement, and delete or anonymize the personal information held.
(1) Sharing
We do not share your personal information with companies, organizations and individuals outside of iWood and its affiliates, except in the following circumstances:
1. Sharing with express consent: After obtaining your express consent, we will share your personal information with other parties.
2. Sharing under legal circumstances: We may share your personal information in accordance with laws and regulations, litigation dispute resolution needs, or as required by administrative and judicial authorities in accordance with the law.
3. Sharing with Affiliates: Your personal information may be shared with our affiliates in order to facilitate us to jointly provide services to you based on our affiliated accounts, recommend information that you may be interested in, or protect the personal and property safety of iWood and its affiliates or other users or the public from infringement. We will only share necessary personal information (such as to facilitate your use of iWood account to use our affiliates' products or services, we will share your necessary account information with the affiliates), if we share your personal sensitive information or the affiliates change the purpose of the use and processing of personal information, we will seek your authorization again.
4, Sharing with authorized partners: Only for the purposes stated in this Privacy policy, some of our services will be jointly provided by us and authorized partners. We may share some of your personal information with our partners in order to provide better customer service and user experience. For example, when you purchase products on the website online, we must share your personal information with the logistics service provider in order to arrange delivery, or arrange for a partner to provide services. We will only share your personal information for legal, legitimate, necessary, specific and explicit purposes, and will only share personal information necessary to provide services. Our partners do not have the right to use the shared personal information for other purposes unrelated to the products or services.
Currently, our authorized partners include the following types:
(1) Authorized partners for advertising and analysis services. Unless we have your permission, we will not share your personally identifiable information (meaning information that can identify you, such as your name or email address, through which you can be contacted or identified) with partners who provide advertising and analytics services. We provide these partners with information about the reach and effectiveness of their advertising without providing personally identifiable information about you, or we aggregate this information so that it does not identify you personally. For example, we may tell advertisers how well their ads are performing, or how many people saw their ads or installed apps after seeing them, or provide these partners with non-personally identifiable statistics (such as "male, 25-29 years old, located in Beijing"), only after advertisers agree to abide by our AD publishing guidelines. Help them understand their audience or customers.
(2) Suppliers, service providers and other partners. We send information to vendors, service providers, and other partners who support our business by providing technology infrastructure services, analyzing how our services are used, measuring the effectiveness of advertising and services, providing customer service, facilitating payments, or conducting academic research and surveys.
We sign strict data protection agreements with the companies, organizations and individuals with whom we share personal information, requiring them to process personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.
(2) Transfer
We will not transfer your personal information to any company, organization or individual, except in the following cases:
1. Transfer with express consent: After obtaining your express consent, we will transfer your personal information to other parties;
2. In the event of merger, acquisition or bankruptcy liquidation of iWood and its affiliates, or other merger, acquisition or bankruptcy liquidation, such as the transfer of personal information, we will require the new company and organization holding your personal information to continue to be bound by this policy, otherwise we will require the company, organization and individual to seek authorization from you again.
(3) Public disclosure
We will only publicly disclose your personal information in the following circumstances:
1, with your explicit consent or based on your active choice, we may publicly disclose your personal information;
2. If we determine that you have violated laws and regulations or seriously violated iWood's relevant agreement rules, or to protect the personal and property safety of iWood and its affiliated users or the public from infringement, we may disclose your personal information with your consent in accordance with laws and regulations or iWood's relevant agreement rules. Including the relevant violations and the actions iWood has taken against you. For example, if you are selling counterfeit goods in serious violation of the iWood Rules, we may publicly disclose your store owner information and penalties.
(d) the sharing, transfer, public disclosure of personal information prior consent exceptions
In the following cases, the sharing, transfer and public disclosure of your personal information do not require your prior authorization and consent:
1. Related to national security and national defense security;
(2) Related to public safety, public health and major public interests;
(3) Related to criminal investigation, prosecution, trial and execution of judgments;
4, for the protection of your or other individuals' life, property and other major legitimate rights and interests, but it is difficult to get my consent;
5. Personal information that you disclose to the public;
(6) Collecting personal information from legally publicly disclosed information, such as legitimate news reports, government information disclosure and other channels.
According to the law, the sharing and transfer of de-identified personal information, and ensuring that the data recipient cannot recover and re-identify the subject of personal information, does not belong to the sharing, transfer and public disclosure of personal information, and the storage and processing of such data will not need to notify you and obtain your consent.
(a) We have taken reasonable and feasible security measures in line with industry standards to protect the security of the personal information you provide and prevent unauthorized access, public disclosure, use, modification, damage or loss of personal information. For example, when exchanging data (such as credit card information) between your browser and the server, it is protected by SSL (Secure Socket Layer) protocol encryption; We also provide iWood with Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS) protocol for secure browsing. We use encryption technology to enhance the security of personal information; We use trusted protection mechanisms to protect personal information from malicious attacks; We deploy access control mechanisms to ensure that only authorized personnel have access to personal information; And we will conduct security and privacy training courses to enhance employees' awareness of the importance of protecting personal information.
(2) We have the industry's advanced data as the core, around the data life cycle of the data security management system, from the organizational construction, system design, personnel management, product technology and other aspects to improve the security of the entire system.
(c) We will take reasonable and practicable measures to avoid collecting irrelevant personal information. We will only retain your personal information for as long as necessary to achieve the purposes described in this policy, unless we need to extend the retention period or are permitted by law.
The Internet is not an absolutely safe environment, and you can connect and share with each other through our services. When you create exchanges, transactions or sharing through our services, you can choose who you communicate, trade or share with, as a third party that can see your transaction content, contact information, exchange information or share information.
When using iWood Services for online transactions, you will inevitably disclose your personal information, such as contact details or contact addresses, to counterparties or potential counterparties. Please protect your personal information properly and only provide it to others when necessary. If you find that your personal information, especially your account number or password, has been compromised, please contact iWood Customer Service immediately so that we can take appropriate action based on your request.
Please note that the information you voluntarily share or even publicly share when using our services may involve personal information or even personally sensitive information of you or others. Please consider more carefully whether you share or even publicly share relevant information when using our services.
Please use a complex password to help us keep your account secure. We will do our best to ensure the security of any information you send us. If our physical, technical or management protection facilities are damaged, resulting in unauthorized access to information, public disclosure, tampering or destruction, resulting in damage to your legitimate rights and interests, we will bear the corresponding legal responsibilities.
(e) We will update and disclose security risks, personal information security impact assessment reports and other relevant content from time to time, which you can obtain through iWood announcement.
(6) In the event of an unfortunate personal information security incident, we will inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions that you can independently prevent and reduce risks, and the remedial measures for you. We will inform you by email, letter, telephone, push notification, etc. When it is difficult to inform the personal information subject one by one, we will take a reasonable and effective way to release the announcement.
At the same time, we will also report the disposal of personal information security incidents in accordance with the requirements of the regulatory authorities.
You can access and manage your personal information in the following ways:
(a) Access to your personal information
You have the right to access your personal information, except for exceptions provided by laws and regulations. You can access your personal information by yourself in the following ways:
Account Information - If you wish to access or edit your personal profile information and payment information in your account, change your password, add security information or close your account, you can do so by logging in to your account through "Account Management".
Search information - You can log in to your account and clear your search history with the "My - Check for Updates - Clear cache".
Order information: You can view or clear your order history, transaction history, etc. in iWood.
If you cannot access such personal information through the above path, you can contact us at any time through the customer service phone. We will respond to your request for access within 15 days.
For other personal information generated by you in the process of using our products or services, we will provide it to you in accordance with the relevant arrangements in "(7) Responding to your above requests" in this article.
(b) Correct or supplement your personal information
When you find that there is an error in the personal information we process about you, you have the right to ask us to make a correction or supplement. You may request a correction or supplement in the manner set out in "(a) Access to your Personal Information".
(C) Delete your personal information
You may delete some of your personal information in the manner set out in "(I) Accessing Your Personal Information".
In the following cases, you can make a request to us to delete personal information:
1. If we process personal information in violation of laws and regulations;
2. If we collect and use your personal information without your express consent;
3. If our processing of personal information seriously violates the agreement with you;
4, if you no longer use our products or services, or you actively cancel the account;
5, if we permanently no longer provide you with products or services.
If we decide to respond to your request for deletion, we will also notify the subject who has obtained your personal information from us at the same time, as far as possible, asking them to delete it in a timely manner, unless otherwise provided by laws and regulations, or these subjects have obtained your independent authorization.
When you delete information from our services, we may not immediately delete the corresponding information from the backup system, but we will delete it when the backup is updated.
(D) Change the scope of your consent
Each business function may require some basic personal information to be completed (see "Part 2, Article 1" of this Privacy Policy). In addition, for the collection and use of additional personal information, you can give or withdraw your consent through the login account through "Account Management" or by contacting iWood Customer Service.
When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the processing of personal information previously carried out on the basis of your authorization.
(5) The personal information subject cancels the account
You can call customer service to apply for account cancellation service
After you voluntarily cancel your account, we will stop providing you with products or services, delete your personal information as required by applicable law, or anonymize it.
(6) Constraint information system automatic decision-making
In some business functions, we may make decisions based solely on non-human automatic decision mechanisms, including information systems, algorithms, etc. If these decisions significantly affect your legitimate rights and interests, you have the right to ask us to explain, we will not infringe iWood's trade secrets or other user rights and interests, social and public interests on the premise of providing a complaint method.
(vii) Responding to your above requests
For security purposes, you may need to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.
We will reply within 15 days. If you are not satisfied, you can also make a complaint through iWood customer Service.
For your reasonable request, we do not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost fee according to the situation. We may reject requests that are unnecessarily repetitive, require too much technology (for example, the development of new systems or fundamental changes to existing practices), pose a risk to the legitimate interests of others, or are highly impractical.
In the following circumstances, according to the requirements of laws and regulations, we will not be able to respond to your request:
1. Related to national security and national defense security;
(2) Related to public safety, public health and major public interests;
(3) Related to criminal investigation, prosecution, trial and enforcement of judgments;
4. There is sufficient evidence that the personal information subject has subjective malice or abuse of rights;
5. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals and organizations;
6. Involving trade secrets.
Minors may not create their own user accounts without the consent of a parent or guardian. If you are a minor, we recommend that you ask your parents or guardians to read this Privacy policy carefully and use our services or provide information to us with the consent of your parents or guardians.
In cases where personal information of minors is collected with the consent of parents or guardians to use our products or services, we will only use, share, transfer or disclose this information as permitted by law or regulations, with the express consent of parents or guardians, or as necessary to protect minors.
Personal information collected and generated by our operations in the People's Republic of China is stored in the People's Republic of China, except for the following circumstances:
1, laws and regulations have clear provisions;
2, obtain your explicit authorization.
In the above circumstances, we will ensure that your personal information is adequately protected in accordance with this Privacy Policy.
Our Privacy policy is subject to change.
We do not limit your rights under this Privacy Policy without your express consent. We will post any changes we make to our Privacy policy in an internal letter.
For significant changes, we will also provide more prominent notice (including we will solicit comments through iWood publicity, notice and even provide you with pop-up alerts).
Nine, how to contact us
You can contact us by the following way (customer service phone: (020)-89440931) We will respond to your request within 15 working days, if you have any questions, comments or suggestions about the content of this policy, you can contact us through iWood customer service.
If you are not satisfied with our response, especially if you believe that our personal information processing behavior has harmed your legitimate rights and interests, you can also seek a solution by filing a lawsuit with the court with jurisdiction where we are located.